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فهرست مطالب کتاب CCNP and CCIE Collaboration Core (CLCOR 350‑801) Official Cert Guide – 2nd Edition:

Part I – AV Fundamentals

Chapter 1: Introduction to Collaboration

Chapter 2: Audio Basics

Chapter 3: Video Basics

Chapter 4: Collaboration Endpoint Components and Environment

Chapter 5: Communication Protocols

Chapter 6: Cisco Solution for Converged Collaboration

Part II – Endpoints

Chapter 7: Cisco Unified Communications Phones

Chapter 8: Cisco Telepresence Endpoints

Chapter 9: Endpoint Registration

Chapter 10: Call Settings on Cisco CE Software‑Based Endpoints

Chapter 11: Maintaining Cisco Endpoints

Part III – Network Requirements for Collaboration Deployments

Chapter 12: Cisco Core Network Components

Chapter 13: Layer 2 and Layer 3 QoS Parameters

Chapter 14: DNS, NTP, and SNMP

Part IV – Call Control Mechanisms

Chapter 15: Cisco Unified Communications Manager Setup

Chapter 16: LDAP Integration with CUCM

Chapter 17: Registering SIP Endpoints to CUCM

Chapter 18: CUCM Call Admission Control (CAC)

Chapter 19: Configuring Globalized Call Routing in CUCM

Part V – Edge Services

Chapter 20: Introduction to Cisco Edge Services

Chapter 21: Mobile and Remote Access (MRA)

Part VI – Webex Calling

Chapter 22: Components of the Webex Solution

Chapter 23: Adding Users and Devices in the Webex Control Hub

Chapter 24: Webex Calling Options

Chapter 25: Webex Calling Features

Chapter 26: Webex Calling Using a Local Gateway

Part VII – Collaboration Applications

Chapter 27: Understanding Cisco Unity Connection

Chapter 28: Cisco Unity Connection End‑User and Voice Mailbox

Chapter 29: Deploying the Webex Application

Part VIII – Troubleshooting Collaboration Components

Chapter 30: Troubleshooting Endpoints

Chapter 31: CUCM Reports

Chapter 32: Real‑Time Monitoring Tool (RTMT)

Chapter 33: Understanding the Disaster Recovery System

Chapter 34: Monitoring Voicemail in Cisco Unity Connection

Part IX – Final Preparation

Chapter 35: Final Preparation

Part X – Exam Updates

Chapter 36: CCNP and CCIE Collaboration Core (CLCOR) 350‑801 Exam Updates

Part XI – Appendices

Appendix A: Answers to the “Do I Know This Already?” Quizzes and Q&A Sections

Part XII – Online Appendices

Appendix B: Memory Tables

Appendix C: Memory Tables Answer Key

Appendix D: Study Planner